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Our team offers clients innovative and effective solutions in the area of Business Strategy. This involves co-creation of our clients’ Vision and Strategies, putting in place the right structure and environment to implement the strategy and then working with the client teams to achieve the change.
Business Strategy – While supporting our clients in strategic aspects, one of our primary tasks is to help them to define their business vision and strategic objectives. While the vision and values of organizations are largely expected to be unchanged over their life period, the strategies deployed will often need to be redefined and updated based on changes in business circumstances. To ensure that the right business strategies are deployed, we study the company, their industry, competitors and customers closely. This is done by a combination of external research and interactions with personnel from the client organization. This approach enables us to obtain a more complete understanding of clients’ business environments and their current and future business coordinates. More importantly, we are able to define a strategy and roadmap that is realistic and aligned to their organizational circumstances, investment capabilities, risk appetites etc.
Organizational Structure Design & Development – No strategic plan, regardless of how well it has been developed, is of any use unless the right steps are taken to implement it. And the first step in implementing a plan is getting the correct organizational structure in place. Our consultants work closely with the senior management team of client organizations to create the right structure that is capable of supporting the plans. This activity includes evaluating the existing structure for its effectiveness and determining areas of change. Activities could involve creating a new structure, and subsequently defining roles, responsibilities and authority levels across various positions.
Transformation & Change Management – The final, and the most critical activity that truly determines effectiveness of a strategic initiative is the way that it is communicated down the line in the organization. Hence, to ensure that strategies are effectively implemented on the ground, our consultants support organizations in their transformation and change management programs. This involves extensive training and hand-holding sessions with employees at different levels in order to enable them to implement the new strategy, structure and way of working.
Case Study 1: Organizational Restructuring
A client organization‘s support function departments were unable to meet requirements of user departments, and was perceived to be too slow, despite a team of 50 employees at the HO and about 100 employees in their branches.
The Board felt that these departments’ functioning would be a hindrance for the company’s growth plans
Work done and Impact:
Our consultants analyzed the department structures, workflows and processes – in line with the set growth objectives.
We recommended realignment of workflows, and decentralization of the concerned departments.
Further, our team helped to redefine the Authority Matrix and introduced review systems to ensure that the decentralized structure works effectively.
Case Study 2: Transformation & Change Management
A locally owned family enterprise that was successfully running for over 30 years in the UAE had appointed a new CEO.
The company’s owners were unable to get the desired results from the CEO despite his excellent past track record and old acquaintance with the owners.
There were a few senior employees who were not performing, but the owners could not really determine the causes.
Employees at lower levels were lacking motivation.
Work done and Impact:
Our consultants conducted detailed meetings with the Management and key employees across different levels to understand their expectations and concerns.
We analyzed various internal processes and the authority delegation followed, and important business metrics.
Based on the above, we were able to recommend an effective new structure that eliminated the need for a few employees who were actually a hindrance to the system.
The company obtained savings in costs, the owners found it easier to implement their plans and the employees down the line were more motivated and able to work more productively.